SHIPPING & DELIVERY
Last updated February 24th, 2024
TABLE OF CONTENTS
At Fourteen, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.
1. ORDER PROCESSING TIME
Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
2. SHIPPING METHODS
We offer a range of shipping options, including standard, expedited, and express shipping. The available shipping methods and estimated delivery times will be displayed at checkout.
3. SHIPPING COSTS
Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination address. Shipping charges will be outlined during the checkout process.
4. DELIVERY TIMEFRAME
Delivery times vary depending on the shipping method and the destination address. Standard shipping typically takes 3-7 business days, while expedited and express shipping options offer faster delivery times.
5. INTERNATIONAL SHIPPING
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Customers are responsible for any additional charges incurred during customs clearance.
6. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimated delivery date.
7. DELIVERY ISSUES
In the event of delivery delays or issues, please contact our customer service team for assistance. We will work with the shipping carrier to investigate the matter and provide updates on the status of your shipment.
8. MISSING OR LOST PACKAGES
If your package is missing or lost in transit, please notify us immediately. We will initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the circumstances.
9. DELIVERY ADDRESS ACCURACY
It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate and complete. We are not liable for any delays or undelivered shipments resulting from incorrect or incomplete address information.
10. DELIVERY CONFIRMATION
Delivery confirmation is required for all orders. A signature may be required upon delivery for certain high-value or oversized items to ensure secure delivery.
11. SHIPPING RESTRICTIONS
Some items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. We reserve the right to refuse or cancel orders that violate these restrictions.
At Fourteen, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.
1. ORDER PROCESSING TIME
Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
2. SHIPPING METHODS
We offer a range of shipping options, including standard, expedited, and express shipping. The available shipping methods and estimated delivery times will be displayed at checkout.
3. SHIPPING COSTS
Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination address. Shipping charges will be outlined during the checkout process.
4. DELIVERY TIMEFRAME
Delivery times vary depending on the shipping method and the destination address. Standard shipping typically takes 3-7 business days, while expedited and express shipping options offer faster delivery times.
5. INTERNATIONAL SHIPPING
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Customers are responsible for any additional charges incurred during customs clearance.
6. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimated delivery date.
7. DELIVERY ISSUES
In the event of delivery delays or issues, please contact our customer service team for assistance. We will work with the shipping carrier to investigate the matter and provide updates on the status of your shipment.
8. MISSING OR LOST PACKAGES
If your package is missing or lost in transit, please notify us immediately. We will initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the circumstances.
9. DELIVERY ADDRESS ACCURACY
It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate and complete. We are not liable for any delays or undelivered shipments resulting from incorrect or incomplete address information.
10. DELIVERY CONFIRMATION
Delivery confirmation is required for all orders. A signature may be required upon delivery for certain high-value or oversized items to ensure secure delivery.
11. SHIPPING RESTRICTIONS
Some items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. We reserve the right to refuse or cancel orders that violate these restrictions.